Last Updated: 16th September 2024

At Alyon, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, interact with our services, or engage with us online.

By using the Alyon website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect two types of information when you interact with our website:

1.1 Personal Information

Personal information refers to any data that can be used to identify you personally, such as:

• Name
• Email address
• Phone number
• Billing and shipping information
• Any other information you choose to provide via contact forms, registration, or inquiries

1.2 Non-Personal Information

Non-personal information is data that cannot be used to identify you directly. This may include:

• Browser type and version
• Device type (e.g., mobile, desktop)
• Operating system
• Referring URLs
• Pages visited on our website
• Date and time of access
• IP address

2. How We Use the Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our website
• To process and manage your requests, inquiries, or transactions
• To improve our website, products, and services
• To personalize your experience on our website
• To send promotional emails, newsletters, or other communications (you can opt out at any time)
• To monitor website performance and analytics

3. Cookies and Tracking Technologies

3.1 Cookies

Cookies are small files stored on your browser or device that allow us to improve your experience on our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).

We use cookies to:

• Remember your preferences
• Understand how you interact with our site
• Track and analyze usage to improve website performance
• Provide personalized content and advertising

You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect your experience on our website.

3.2 Google Analytics

We use Google Analytics to track and analyze traffic on our website. Google Analytics collects data such as:

• How users arrive at our site (e.g., search engine, referral)
• Pages visited and actions taken
• Time spent on the site
• Geographic location of users

This information helps us understand website performance and user behavior, enabling us to improve our services.

Google Analytics uses cookies to collect this information. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

For more information on how Google collects and processes data, visit Google’s Privacy Policy.

4. Third-Party Services

We may use third-party services, such as payment processors, email marketing services, or social media platforms, which may collect information about you. These third parties have their own privacy policies, and we encourage you to review them.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

• With trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential
• To comply with legal obligations or in response to lawful requests by public authorities
• To protect the rights, property, or safety of Alyon, our users, or others

6. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive information
• Regular security reviews of our systems and practices
• Limiting access to your personal information to authorized personnel only

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.

7. Your Data Rights

You have the following rights regarding your personal data:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may request that we correct any inaccuracies in your personal data.
• Deletion: You may request that we delete your personal data, subject to certain legal or contractual restrictions.
• Restriction: You may request that we restrict processing of your personal data.
• Opt-Out: You may opt out of receiving promotional communications at any time.

To exercise any of these rights, please contact us at privacy@avlyon.com.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

9. International Data Transfers

If you are accessing our website from outside of the country where our servers are located, please be aware that your information may be transferred to, stored, and processed in a country with different data protection laws than your own. By using our website, you consent to this transfer.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we update the policy, we will revise the “Last Updated” date at the top. We encourage you to review this page periodically for the latest information on our privacy practices.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Avlyon
Email: privacy@avlyon.com