About The Role:

Avlyon is looking for a skilled and versatile Service Delivery Manager to lead and drive excellence in our Managed Services operations. This role is ideal for someone with deep experience in service delivery, operations management, and client engagement, particularly in environments requiring 24×7 support, SLA governance, and high-quality service standards.

You will be responsible for overseeing service operations, managing support teams, collaborating with clients during both pre-sales and delivery phases, and continuously improving service performance using automation and AI-driven solutions.

Key Responsibilities:

• Lead day-to-day operations of managed services with a focus on SLA-based delivery and client satisfaction
• Manage 24×7 support structure including team scheduling, escalation paths, and incident resolution
• Define and implement ITIL-aligned service management processes (incident, change, problem)
• Build and mentor high-performing teams across L1-L3 support, DevOps/SRE, and service desk functions
• Collaborate with clients during pre-sales to understand requirements and create tailored service proposals
• Introduce automation and AI tools to improve efficiency, reduce cost, and enhance service quality
• Drive continuous service improvement using service metrics, RCA, trend analysis, and customer feedback.
• Ensure contract compliance, support renewals, and manage budgets to optimize resources and meet targets.
• Lead major incident management, ensuring timely stakeholder communication and rapid resolution.
• Monitor KPIs, generate service reports, and lead service review meetings with internal and external stakeholders.

Requirements:

• 6+ years in IT service delivery, managed services, or infrastructure operations
• Proven experience in managing 24×7 support teams and delivering services with strict SLAs
• Strong knowledge of ITIL practices (certification preferred)
• Hands-on experience with ITSM platforms (e.g., ServiceNow, Jira Service Management, Freshservice)
• Strong client-facing and pre-sales experience including proposal writing and solutioning
• Familiarity with AI/automation tools and ability to integrate them into operations
• Excellent leadership, communication, and decision-making skills

Preferred Skills:

• Experience with cloud infrastructure (Azure, AWS, or GCP)
• Familiarity with DevOps, SRE principles, and modern monitoring tools
• Understanding of compliance and cybersecurity in managed environments

Why Join Avlyon?

• Lead impactful service delivery initiatives in a growing global organization
• Remote-friendly, flexible work culture with high autonomy
• Work with modern tools and forward-thinking clients
• Be part of a company that values innovation, operational excellence, and long-term partnerships

Apply Now!

About the Role

We are looking for a highly skilled and dynamic Project Manager to manage multiple projects, including fixed-cost and time & material engagements. The ideal candidate will possess strong project management expertise, exceptional communication skills, and the ability to drive project execution efficiently using modern tools and methodologies. In this role, you will get the opportunity to lead and execute multiple projects, ensuring timely delivery, quality, and efficiency.

Key Responsibilities:

• Drive the successful delivery of software engineering projects, ensuring alignment with timelines, budgets, and technical requirements.
• Collaborate with engineering teams to understand system architectures, development roadmaps, dependencies, and technical constraints.
• Manage both agile and hybrid project methodologies, facilitating iterative delivery and adapting to evolving technical needs.
• Maintain clear and proactive communication with both technical and non-technical stakeholders to ensure transparency and shared understanding.
• Use tools like JIRA, Confluence, and Git effectively to plan, track, and report project progress, ensuring technical and managerial visibility.
• Establish, document, and refine project processes that support technical teams while maintaining alignment with client expectations.
• Actively participate in technical discussions, helping evaluate trade-offs, identify risks, and support decision-making.
• Take ownership of risk management by identifying technical risks early and working with engineers to develop mitigation strategies.
• Provide accurate and timely project updates that reflect both progress and technical challenges, ensuring stakeholder alignment.
• Support pre-sales activities by contributing to technical scope definition, effort estimation, and crafting Statements of Work (SOWs) with realistic timelines and budgets.
• Guide and inspire project teams, fostering a collaborative and high-performing environment that balances technical excellence with business objectives.
• Contribute to the strategic direction of projects, aligning technical decisions with business goals.
• Experience in startup environments and managing early-stage product development is a strong plus.

Requirements:

• Minimum 5 years of experience managing software development projects in a technical capacity (e.g., as a developer, architect, or technical project manager).
• Solid technical foundation with the ability to understand software engineering concepts, system designs, APIs, cloud platforms, and modern development practices.
• Proven experience managing both fixed-cost and time & material projects in software development or IT consultancy settings.
• Deep understanding of agile methodologies, software development lifecycles, and best practices in technical project execution.
• Proficiency with project and technical collaboration tools such as JIRA, Confluence, Trello, GitHub/GitLab, CI/CD pipelines, etc.
• Strong stakeholder management and communication skills, capable of translating technical complexities for business audiences and vice versa.
• Ability to lead, motivate, and coordinate diverse, cross-functional teams — including distributed and remote teams.
• Experience identifying and mitigating technical risks and removing roadblocks for engineering teams.
• Strong organizational, analytical, and problem-solving skills, with attention to both technical and business detail
• Experience working in fast-paced startup environments or managing early-stage development projects is highly desirable.
• Bachelor’s degree in Computer Science, Software Engineering, or a related field is preferred; equivalent experience also considered.

What We Offer:

• A dynamic, collaborative, and remote-friendly work culture.
• The opportunity to lead cutting-edge software engineering projects and collaborate with international clients.
• Competitive compensation based on experience and qualifications.
• Professional development and learning opportunities to grow your technical and leadership skills.

If you are a technically-savvy project manager who thrives on connecting the dots between business goals and engineering excellence, we’d love to hear from you. Apply now and help us deliver impactful technology solutions on Avlyon’s exciting journey!

Apply Now!

About The role:

As a Technical Lead at Avlyon Technologies, you will spearhead the development and execution of complex software solutions. This leadership position requires a blend of technical expertise and managerial skills to guide and mentor a talented team of engineers, guide architecture & design decisions and ensure the delivery of high-quality, innovative products that meet our clients’ needs.

Key Responsibilities:

• Lead and mentor a team of engineer, fostering a collaborative and innovative environment.
• Architect and design scalable systems, ensuring they meet both functional and non-functional requirements.
• Own the end-to-end delivery process, ensuring projects are completed on time and with high quality.
• Maintain hands-on engineering involvement in full stack development using NodeJS/ReactJS/React Native or Angular/.NET tech stacks
• Implement and enforce best engineering practices, including code reviews, testing, and continuous integration/continuous deployment (CI/CD).
• Collaborate with cross-functional teams to align development goals with business objectives.
• Troubleshoot production issues quickly, providing effective solutions to minimize downtime.
• Ensure systems are observable, implementing monitoring and alerting tools to ensure system reliability and performance.
• Foster a culture of excellence and innovation within the team.

Requirements:

• Minimum of 8 years of professional experience in full stack development, with a strong focus on JavaScript, Node.js, React.js, and React Native.
• Proven experience leading and managing engineering teams.
• Strong expertise in system architecture and scalable design patterns.
• Experience with CI/CD pipelines and cloud platforms.
• Deep understanding of best engineering practices, including clean code, testing, and automation.
• Ability to quickly identify and resolve production incidents.
• Experience with observability tools and practices.

Desired Qualities:

• Self-driven with a passion for innovation and delivering high-quality software solutions.
• Excellent communication and leadership skills.
• Strong focus on performance optimization and delivering high-quality code.

If you’re a passionate leader with a strong technical background, and you’re eager to make a significant impact in a dynamic environment, we encourage you to apply.

Apply Now!

Key Responsibilities:

• Develop and maintain full stack applications using NodeJS/ReactJS/React Native or Angular/.NET tech stacks
• Write efficient, scalable, secure, and maintainable code.
• Apply design patterns and write clean, modular code.
• Participate in system design discussions and contribute to architectural decisions.
• Guide and mentor junior engineers to ensure the quality and growth of the team.
• Ensure timely delivery of features and projects, while maintaining high standards.
• Implement best engineering practices to guarantee both functional and non-functional quality.
• Work with CI/CD pipelines for smooth and automated deployments.
• Collaborate with cloud teams to ensure scalability and reliability of applications.
• Quickly troubleshoot production issues, providing immediate fixes and long-term solutions.
• Ensure observability and monitoring are in place for better performance and issue tracking.
• Stay hands-on with development and continuously improve coding practices.

Requirements:

• Minimum of 4 years of professional experience in full stack development.
• Strong expertise in TypeScript/JavaScript
• Strong expertise in frontend frameworks : React or Angular
• Strong expertise in backend technologies : Node.js or .NET
• Proficiency in writing clean, maintainable, and scalable code.
• Experience in design and implementation of system architecture.
• Solid understanding of design patterns and clean code principles.
• Hands-on experience with CI/CD tools and cloud platforms (AWS, Azure, or Google Cloud).
• Strong problem-solving skills, with the ability to handle production issues efficiently.
• Familiarity with monitoring and observability tools.
• Excellent communication and team collaboration skills.

Desired Qualities:

• Self-driven, with a passion for innovation and continuous improvement.
• Ability to balance hands-on development with mentoring junior engineers.
• Strong focus on code quality, performance, and best practices.

If you’re passionate about full stack development and eager to take on challenging projects, apply today!

Apply Now!

Join our dynamic team at Avlyon , where we focus on developing innovative solutions using cutting-edge technologies. We’re looking for a talented Full Stack Software Engineer to contribute to our projects and help build high-quality, scalable software products.

• Develop and maintain full stack applications using NodeJS/ReactJS/React Native or Angular/.NET tech stacks
• Write clean, maintainable, and efficient code following best practices
• Collaborate with the team to design and implement new features
• Debug, troubleshoot, and resolve application issues
• Ensure the performance, quality, and responsiveness of applications
• Participate in code reviews to maintain high development standards
• Stay updated on the latest industry trends and technologies

• Expertise in TypeScript/JavaScript
• Expertise in frontend frameworks : React or Angular
• Expertise in backend technologies : Node.js or .NET
• Proficiency in JavaScript, HTML, and CSS
• Ability to write well-structured, quality code
• Knowledge of software development best practices (e.g., code reviews, testing)
• Excellent problem-solving skills
• Familiarity with version control (e.g; Git, Bitbucket)
• Experience working in Agile environments is a plus

• Drive & Initiative: Self-motivated and eager to take ownership of tasks/projects from start to finish.
• Continuous Learner: Passionate about learning new technologies and improving your skill set.
• Experiment & Innovate: Willingness to try new ideas, iterate, and find the best solutions.
• Adaptability: Open to feedback and able to adjust quickly to changing priorities.
• Team Player: Excellent collaboration skills, with the ability to work effectively within a team.

Apply Now!